From the California Medical Debt Playbook: Offensive and Defensive Strategies to Protect Consumers
Navigating pre-litigation remedies, including hospital financial assistance, and protecting patients from aggressive debt collection.
Desperate Impact: On The Future of Disparities in Anti-discrimination Law (Part 3)
This is a three part series of webinars presented by Legal Services for Prisoners with Children. Attendance at all three is strongly encouraged but not required. Part 1 gave an overview of pre-Trump II federal policy on disparate impact analysis in employment and housing discrimination law and how that form of analysis bears on the […]
Desperate Impact: On The Future of Disparities in Anti-discrimination Law (Part 2)
This is a three part series of webinars presented by Legal Services for Prisoners with Children. Attendance at all three is strongly encouraged but not required. Part 1 gave an overview of pre-Trump II federal policy on disparate impact analysis in employment and housing discrimination law and how that form of analysis bears on the […]
Cultural Humility in Practice: Serving Clients with Trauma-Informed and Culturally Sensitive Skills
This training explores best practices for serving and engaging with diverse clients, managing challenging conversations, and improving the quality of interactions for both staff and clients. Participants will also learn how to apply trauma-informed skills to support clients as they navigate legal issues while protecting themselves from vicarious trauma. Presenter: Franco Torres, Esq. Franco […]
Legal Aid Online Security Awareness and Privacy Training
Join us for a presentation on protecting client data – a critical topic for our community now. Jesse Magano from Disability Rights California will lead a presentation on client data from an IT perspective. This session will include a training and Q&A on network infrastructure security, covering topics such as multifactor authentication (two-step identity verification), […]
Consumer Debt Issue Spotting 101
Consumer debt collection cases overlap with family law, immigration, housing, and many other case types, and can be a key part of resolving a client’s legal issues. For example, clients who have a wage garnishment may struggle to pay rent, clients who have been trafficked or otherwise subject to abuse may have coerced debt, and […]
From Skeptic to Champion: LAAC’s Journey to Adopting a 32-Hour Workweek
LAAC experimented with a 32-hour workweek in 2024, and the LAAC Board formally adopted the model in early 2025. In this presentation, we will talk about our process, board concerns, our survey tools, and how teams prioritized communication – and how staff continued to take vacations and sabbaticals during this time. Though this is designed […]
Ethics Basics for Legal Aid
This session will cover critical topics, including conflict of interest rules, confidentiality, and managing multiple clients with conflict waivers. We’ll also discuss best practices when working with interpreters, handling clients with diminished capacity, and ethical considerations in limited-scope representation. Additionally, we’ll address the importance of engagement letters, closing letters, and managing costs and expenses related […]
Alphabet Soup! Understanding Key Acronyms in California Legal Aid
Join us for an informative webinar led by LAAC’s own director, Salena Copeland, designed to clarify the commonly used acronyms in our legal aid community. Whether you’re new to the field (Welcome!) or looking to sharpen your knowledge, this training will help you navigate the complex landscape of legal aid organizations, government programs, funding schemes, […]
SB 553- Workplace Violence Prevention Training
The Occupational Safety, Workplace Violence, Restraining Orders, and Workplace Violence Prevention Plan passed into law in 2024. Sometimes people come into a workplace and harm the people working there. Common examples include: disgruntled employees/coworkers or ex-employees, domestic abusers coming to their partner’s place of employment, domestic terrorists, thieves, angry customers. The new law asks employers […]