Legal aid providers need great data to do great work. Data that tells you whether clients feel informed and supported. Data that reveals what motivates volunteers. Data that shows how partner organizations experience collaboration. Data that surfaces staff concerns before they become crises. In this training, we’ll explore how legal aid organizations can gather meaningful feedback from clients, volunteers, staff, and partners. You’ll see real examples of how this data strengthens programs, informs strategy, and advances equity goals. We’ll share best practices for survey design, data collection, confidentiality, and turning feedback into action.

About Listen4Good: Listen4Good helps organizations gather and analyze feedback data for fundraising, strategic decision-making, and advancing equity goals. Participating organizations in L4G receive access to: 1) 1:1 coaching support; 2) group learning; and 3) a survey building platform integrated with feedback best practices. Since 2016, Listen4Good has supported over 1200 organizations through our 18-month capacity-building program. 

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