Support Staff – The Legal Aid Association of California

Medi-Cal Basics for Seniors and People with Disabilities

Training
Medi-Cal Basics for Seniors and People with Disabilities Training recorded: Aug 27, 2013
This webinar will go over Medi-Cal basics for seniors and people with disabilities.

Working with and Interviewing Seniors and Adults with Disabilities

Training
Working with and Interviewing Seniors and Adults with Disabilities Training recorded: Jun 5, 2014
Provides helpful tips for interviewing and interacting with seniors in crisis and their family members, including ethical issues relating to questionable capacity.

Working Effectively in Representation of Clients with Challenging Behaviors

Training
Working Effectively in Representation of Clients with Challenging Behaviors Training recorded: Sep 12, 2013
Trains support staff on how to interact with difficult clients while working at a legal service organization.

Serving Limited English Speaking Clients

Training
Serving Limited English Speaking Clients Training recorded: Aug 29, 2013
Provides practical tips in providing quality legal services to limited-English proficient communities.

Dealing with Vicarious Trauma, Serving Clients in Crisis

Training
Dealing with Vicarious Trauma, Serving Clients in Crisis Training recorded: Apr 30, 2015
Covers 1) the causes and symptoms of vicarious/secondary trauma and (2) positive coping strategies to minimize risk and strengthen resilience.