Operations Coordinator

Operations Coordinator

About LAAC:

LAAC is the statewide membership organization for legal aid nonprofits. These nonprofits provide free legal services to low-income people, seniors, and people with disabilities. LAAC serves its members by (i) engaging in strategic legislative and administrative advocacy; (ii) providing training in core substantive areas; and (iii) facilitating productive, interorganizational collaboration. As low-income people struggle with life issues, LAAC supports the legal safety net by working to secure funding, encourages collaboration between organizations, and facilitates communication.

Please go to www.laaconline.org for more information about our nonprofit.


Position Description:

LAAC is in need of a strong and thoughtful individual to be the administrative lead of our team. Specifically, we are looking for a detail-oriented, team player that can oversee and manage core operates of our office in furtherance of our overall mission. The Operations Coordinator will be responsible for the administrative functions of our organization and to supporting our team members so that they can do their best work.

The successful candidate for this position will understand administrative infrastructure, be able to support program teams, partner with the Executive Director, and work collaboratively with a high-performance management team. This position will provide key support in the financial management of the organization and human resources. This will include responsibility for a wide range of administrative tasks that further the work of our Executive Director, as well as tasks in support of office operations.

This position will be critical to our organization as we are in a period of growth. It will also be instrumental in our work to support the statewide network of legal nonprofits for years to come. In this newly established role, the Operations Coordinator will make each project team more effective and will make LAAC a stronger organization. This is an extraordinary opportunity for an individual with program or office management experience to grow and further develop themselves as a leader and to support the success of LAAC.

The Operations Coordinator will report to the Executive Director but will work closely with all members of our staff. Our office is currently working remotely, but eventually this person will be based with the rest of our staff at our office in Oakland.



The Operations Coordinator will be responsible for office and administrative support, including but not limited to the following duties:

Financial Operations/Bookkeeping

  • Manage the organization’s finances in collaboration with the Executive Director
    • Manage cash log, payments, and bank deposits
    • Prepare monthly credit card and other reports for outside accountants
    • Collect and process expense reimbursement reports from staff
    • Prepare financial documents for auditor
  • Other fiscal support services such as maintaining financial files and tracking grant or program expenses

Human Resources Support

  • Ensure staff’s compliance with time-keeping requirements
  • Ensure organization’s compliance with relevant labor and employment laws and protections
  • Collect and process staff timesheets

General Office Management 

  • Develop, maintain, and implement efficient and standardized office procedures and critical infrastructure
  • Oversee office space and staff needs
    • Order and maintain office supplies, kitchen/meeting supplies, office equipment, and oversee office maintenance
    • Scheduling and calendar management
    • Meeting preparation and support
    • Coordination of travel arrangements for staff
  • Ensure that we meet all 501(c)(3) reporting, payroll, tax, corporate, and other responsibilities

Program Administration

  • Act as backup to programmatic staff, particularly in executing larger scale projects and events
  • Schedule meetings, draft documents, develop or monitor program budgets, or complete other administrative tasks that help programs function
  • Participate in program planning including deadlines, milestones, and processes
  • Coordination and logistics of external meetings

Board of Directors Liaison 

  • Support organizational governance by communicating and coordinating with our Board of Directors
  • Facilitate operation of Board Committees including scheduling Committee meetings as needed
  • Coordination and logistics for meetings of Board of Directors meetings by arranging for location, food, and other details as needed


Experience needed: 

  • Bachelor’s Degree or equivalent in management or a relevant field; Master’s Degree is a plus
  • Experience working in nonprofits, including familiarity with operational principles
    • Familiarity with nonprofit finances; experience using QuickBooks and/or budgeting a plus
    • Understanding of human resources, including proven experience negotiating difficult conversations; experience with Intuit or other payroll software a plus

Qualities desired: 

  • Strong written and interpersonal communication skills
  • Commitment to follow-through & attention to detail
    • Ability to manage multiple, rapidly shifting priorities while maintaining a perspective on long-term goals
    • Highly detail oriented
    • Excellent organizational skills
  • Flexible, collaborative, & solution-oriented
    • Ability to function smoothly and collaboratively on a team while also taking individual initiative to meet team goals
    • Strong self-direction, proactive ability to take initiative
    • Willingness to collaborate and participate in complex decision-making processes
    • Propensity to anticipate needs of Executive Director and other senior staff and inclination to solve problems
  • Strategic mindset & strong desire to improve programs and teams, while being appropriately deferential
  • Personal qualities of integrity, compassion, and a commitment to and passion for LAAC’s mission

We offer:

  • DOE $25-29/hour
  • Opportunity to learn the nonprofit legal services landscape in California
  • Training and professional development support
  • Supportive team-based environment that allows you to take an early lead on projects
  • An employer-match retirement plan
  • Other benefits include health, vision, dental, long-term disability, life, paid sick, vacation, and holiday leave
  • A strong commitment to diversity, equity, and inclusion policies and practices
  • Note that this position is less than full-time as we all work remotely, but it will transition to 30 hours per week, with health, vision, and dental insurance, as soon as our office re-opens.

How to Apply:

Please Send:

(1) a cover letter

(i) explaining your interest in and qualifications for the position,

(ii) describing relevant work and/or volunteer background

(2) your resume

(3) three references and their contact information via email to careers@laaconline.org.

The position will begin remotely at 22-28 hours per week and later transition to 30 hours per week when our office in downtown Oakland re-open. The start date is no earlier than October 1, 2020.


LAAC seeks to fill this position with someone who shares our values, including our organizational commitment to diversity.  We encourage all interested individuals to apply — especially people of color; women; people from low-income backgrounds; people with disabilities; people who are lesbian, gay, bisexual or transgender or anyone belonging to any other federal or state protected category.

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