Housing Project Coordinator

Location: Redwood City, CA

Our mission at the Legal Aid Society of San Mateo County is to fight social injustice through civil legal advocacy for people living in poverty. We believe every person should have the basic necessities of life, including safe affordable housing, access to health care, economic security, secure immigration status, an appropriate education, and freedom from violence and abuse.

Legal Aid SMC seeks candidates who share our aspirations for a diverse, inclusive, and equitable workplace. We are committed to affirming differences in race, color, religion, national or ethnic origin, age, disability, sexual orientation, and gender identity and expression.

Legal Aid SMC’s Housing team is on the front lines of the housing affordability crisis. Housing team members work to defend tenants against eviction, enforce existing tenant protections through impact litigation, and advocate for effective and equitable housing policies in partnership with impacted communities. The Housing team includes lawyers, law clerks, and project coordinators who work collaboratively on all aspects of the program.

Responsibilities: The Housing Project Coordinator’s work is under the supervision of the Directing Attorney and the Housing Program Operations Manager, and includes the following types of tasks:

  • Client services: Conducts client intake interviews related to housing and evictions and prepares letters and basic pleadings.
  • Client telephone screening, scheduling, and follow up: Screens individuals who call Legal Aid with diverse housing legal problems; maintains accurate and complete call logs; provides general information on evictions and housing issues; schedules appointments or provides appropriate referrals; supports clients completing online intake and ensures accuracy of intake data; enters data on case-related activities; and follows up with clients by telephone and email.
  • Litigation support: Prepares client files and assists staff attorneys with litigation tasks, including file and document management, online court forms setup, correspondence, and interpretation/translations for Spanish-speaking clients.
  • Community engagement: Participates in community outreach events and regional task force meetings; conducts tenant education workshops and organizing meetings in Spanish and English.

Required Qualifications: We are looking for a motivated and organized individual who is dedicated to advocating for a diverse, low-income client population. The right candidate is someone who can prioritize multiple demands and execute tasks efficiently in a fast-paced work environment, demonstrates excellent customer service skills, works well on a collaborative team, and is committed to social justice. Other requirements include:

  • Spanish fluency (oral and written)
  • A. degree or equivalent experience that demonstrates ability to learn and navigate office systems
  • Excellent writing and communication skills
  • Working knowledge of Word, Excel, and PowerPoint
  • Demonstrated organizational skills and attention to detail
  • Demonstrated ability to take initiative and work autonomously

Preferred:

  • Experience in law office
  • Direct service experience with individuals

Compensation and Benefits

Compensation: From $27.80 per hour

Full-time nonexempt position; 35-hour workweek

Benefits: Legal Aid SMC pays 100% of premium for employee-only health coverage, and up to 95% for employee + dependent coverage depending on plan selected. Legal Aid SMC pays 100% premium for dental insurance for employee and dependents. Full-time employees receive 16 days of vacation in the first year, plus 13 days of sick leave and 12 paid holidays. Employees become eligible for 3% employer contribution to 401(k) plan after first year of full-time employment.

COVID-19 Workplace Expectations:  Legal Aid SMC is primarily working remotely except for court appearances, limited outreach, and work that must be performed in the office. Proof of COVID-19 vaccination is required to work in the office. Employees are expected to be available to commute to the office as needed. We provide computers, equipment, supplies, and reimbursement for home internet and cell phone service needed to work remotely. We expect to offer hybrid in-office/remote work schedules for most positions in the future.

To Apply: Please send your resume and a cover letter to jobs@legalaidsmc.org.

Legal Aid SMC is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Persons of color, persons with disabilities, older adults and members of the LGBT community are strongly encouraged to apply.

Housing Project Coordinator
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