Coordinator Citizenship

Job Location: Los Angeles Office – Los Angeles, CA

Position Type: Full Time

Education Level: 4 Year Degree

Salary Range: $19.35 – $24.18 Hourly

Job Shift: Day

Under the direction of the Project Director, Citizenship Project, the Citizenship Coordinator provides naturalization services to lawful permanent residents eligible for naturalization. The Citizenship Coordinator will be responsible for the coordination and execution of naturalization workshops, which includes planning volunteer and pro bono attorney recruitment, outreach and education to the community, and logistical planning among other duties. The Citizenship Coordinator will be the Citizenship Project teams main point of contact with the Pro Bono and Communications Director. The Citizenship Coordinator will also provide application support at in-house naturalization clinics. On some occasions, the Citizenship Coordinator will support certain Citizenship Project team members in furthering local naturalization initiatives. This includes developing partnerships with community-based organizations, government entities, and other non-traditional partners.

This position is covered under the Collective Bargaining Unit.

Duties and Responsibilities

(35%) Citizenship Workshop coordination including but not limited to:

  • Planning, coordination, and execution of citizenship workshops (virtual and/or in- person) where eligible lawful permanent residents receive naturalization assistance;
  • Maintaining clinic/workshop scheduling and internal/external event calendars regularly;
  • Volunteer management which includes volunteer retention, volunteer/intern training, managing student intern assignments, maintaining volunteer database, and serve as primary contact for all volunteer related communication;
  • Ensuring events are meeting community needs and keeping team on track to meet grantdeliverables by proposing or suggesting new events when necessary

(25%) Case Coordination and Administrative Support

  • Coordinate collection of immigration applications and related case documents;
  • Client engagement via SMS communication including: civic engagement, appointment confirmation, post submission follow-up, and other case related information
  • Provide administrative case support as needed to Staff Attorneys and DOJ Accredited Representatives;
  • Maintains weekly filings of naturalization cases to USCIS;
  • Inputting citizenship data in collection database under the case management system for data collection

(20%) Grant management support

  • Maintain citizenship data management onto case management system;
  • Compile citizenship data for quarterly grant reporting including demographic data, civic engagement, and narrative support;
  • Develop citizenship project data report and identify trends and recommendations;

(15%) Outreach and Communications Support

  • Development and implement outreach plan for citizenship including flyer development, social media content, ethnic media ads, and website maintenance;
  • Maintain and develop content for Citizenship Projects Facebook page;
  • Coordinate implementation of outreach plans with Communications Team as needed;
  • Storytelling identify naturalization stories to uplift and use for outreach purposes (5%) Other duties as assigned


  • Bachelors Degree or Equivalent;
  • Minimum one year of relevant work experience in event planning and coordination
  • Valid driver’s license, insurance, and access to an automobile or alternative means of transportation

Skills & Knowledge

  • Knowledge and experience working with immigrant communities (experience working with AANHPI communities preferred);
  • Strong commitment to social justice;
  • Excellent oral and written communication skills;
  • Must be self-directed, organized, comfortable working independently and have the ability to initiate and coordinate projects in a timely manner;
  • Bilingual ability in an Asian language strongly preferred but not required

Working Conditions

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines;
  • Occasional nights and weekend shifts may be required;
  • Occasional offsite local travel may be required for events

Physical Requirements

  • While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms;
  • This position requires the ability to occasionally lift office products and supplies, up to 20 pounds
Coordinator Citizenship
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