Community Legal Advocate

Job Location: Los Angeles Office – Los Angeles, CA

Education Level: 2 Year Degree

Salary Range: $19.35 – $24.00 Hourly

Job Shift: Day


Position Summary

Under the direction of the Director of Asian Language Legal Intake Program (ALLIP), the Community Legal Advocate is responsible for operating the specified above language legal helpline that expands access to justice for low-income limited English speaking immigrants and for serving as a team member to Asian Language Legal Intake Program.

Duties and Responsibilities

63% Respond to Helpline

  • Answer English and the specified above language helpline calls from low-income, Asian American, Native Hawaiian and Pacific Islander (AANHPI) language-speaking individuals. Operate live the specified above language hotline from 10 A.M. to 3 P.M. on business days.
  • Attend trainings on legal areas covered by the helpline

27% Client Support

  • Assess legal matters, complete intake screening process, consult with Advancing Justice – LA attorneys and provide in-language counsel and advice over the phone for Family Law, Citizenship, Immigration, Employment, Housing, and other legal issues.
  • Provide brief services including drafting letters, naturalization applications and legal pleadings to the clients under the supervision of attorney.
  • Provide client accompaniment to administrative, immigration, and court hearings and preparing for hearings under the supervision of attorney.

10% Other Duties As Assigned

  • Assist in the planning and execution of outreach activities to the community, including meeting with media and community-based organizations.
  • Assist in the development and translation of written community outreach and education materials.
  • Provide language support such as interpretation and translation to other substantive units within the organization.
  • Support collaboration with community partner organizations through referrals and service coordination.
  • Perform administrative duties including but not limited to inputting intakes into centralized database and filing closed intakes.
  • All other duties as assigned


  • Minimum Associates degree; Bachelors degree strongly preferred.
  • A minimum of two years of relevant work experience.
  • Fluency in verbal and written in specified above language and English, with strong ties to the local AANHPI community; Additional fluency in Mandarin is strong plus.
  • Dedication to serving immigrant communities and a sincere commitment to working on behalf of low-income immigrants.
  • Valid driver’s license and/or access to alternative means of transportation.


 Knowledge, Skills, and Abilities

  • Excellent organizational skills, detailed and task oriented.
  • Excellent oral and written communication skills, and experience working with limited English speaking clients.
  • Excellent computer and word processing skills.
  • Ability to work independently with minimum supervision.
  • Ability to work as part of a team.


 Working Conditions

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Occasional nights and weekend shifts may be required.
  • Occasional travel may be required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  Physical Requirements

  • While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • This position requires the ability to occasionally lift office products and supplies, up to 20p

Direct Reports



Community Legal Advocate
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